This Privacy Policy explains how Ableka Fintech Solutions Pvt Ltd collects, uses, shares, and protects personal data when you use our services.
1. Purpose of Data Collection
We process personal data to provide account services, process payments, deliver platform functionality, improve security, prevent fraud, and comply with applicable legal obligations.
2. Categories of Personal Data
Depending on your usage, we may collect name, email, phone, account identifiers, payment metadata, uploaded documents, extracted academic information, and service usage telemetry.
3. Legal Basis for Processing
We process personal data based on your consent, contractual necessity, legitimate use, fraud prevention, and legal compliance under applicable Indian law including DPDPA 2023 where relevant.
4. Data Sharing and Processors
We use partners for payment processing. We and partners do not store full card data on application servers. Payment data is handled through PCI-DSS aligned systems. We may also use trusted service providers for infrastructure, analytics, communication, and security operations.
5. Data Retention
We retain data only as long as necessary for service delivery, compliance, and dispute handling. Payment and audit-related records are typically retained for up to 3 years after the last transaction, unless a longer retention period is legally required.
6. Your Rights
Subject to applicable law, you may request access, correction, deletion, consent withdrawal, and grievance redressal.
7. Grievance Redressal Contact
Ableka Fintech Solutions Pvt Ltd Plot No.22, Jai Apartment, Shiv Nagar, Sutarwadi, Armament, Pune, Pune City, Maharashtra, India, 411021 Email: info@ableka.ai